Carer Inclusive Workplaces
- Knowledge mobilization in academia is often challenging: research evolves quickly, and complex databases are hard for non-experts to navigate.
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As a short-term contractor, my challenge was to design a system that could grow and adapt as the research progressed, even after my contract ended. I also needed to curate research outputs for different types of users within the community on this website, ensuring that each could access and apply the knowledge they needed.
Beyond UX and UI design, I created a design rationale document in PowerPoint and introduced researchers to basic UX principles throughout the project. This approach ensures they are empowered to maintain and evolve the website independently, saving time and effort for future updates on this ever-growing academic project.
Website Redesign
Design Rationale and Guidelines
By organizing knowledge mobilization tools with colour-coding and tags and allowing users to select their role at the start, the website directs them to the content most relevant to them, saving time and increasing the usability and impact of the research.
- For users, this consistency strengthens recognition of interaction patterns, making the interface easier to understand and navigate over time.
- For researchers and future web editors, a reduced set of components simplifies the process of building, updating, and maintaining the site, lowering technical barriers and minimizing errors.
- The template was documented with rationales and annotations, explaining not only how the system works but why design decisions were made.
- This enabled researchers to confidently maintain and evolve the website as the research progresses, without needing to hire additional designers or developers.
User testing showed a 70% reduction in the time required to locate desired information compared to the previous website, resulting in a 99.5% user satisfaction rate.
By enabling researchers to independently update and maintain the website, the redesigned system eliminated the need to hire external designers or developers for routine updates, saving $20,000+ per update cycle.
Special thanks to Dr. Allison Williams and Dr. Garnet Hertz for their guidance, support, and trust in making this project possible.